{"id":1711,"date":"2025-08-15T14:12:15","date_gmt":"2025-08-15T07:12:15","guid":{"rendered":"https:\/\/sbsc.com.vn\/customer-support\/"},"modified":"2025-10-16T16:21:21","modified_gmt":"2025-10-16T09:21:21","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/sbsc.com.vn\/en\/customer-support\/","title":{"rendered":"Customer support"},"content":{"rendered":"\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1834-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1834\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1711#wpcf7-f1834-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1834\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1834-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div style=\"display: none\"><p><span class=\"wpcf7-form-control-wrap\" data-name=\"devvn\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"devvn\"><\/span><\/p><\/div><div class=\"bic-support__form bic-form-box\">\n<div class=\"bic-form-group bic-row\">\n<div class=\"bic-form-input bic-col-12 bic-col-md-6\">\n<label>Full name <span class=\"required\">*<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ex. Nguyen Van A\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/div>\n<div class=\"bic-form-input bic-col-12 bic-col-md-6\">\n<label> Phone number <span class=\"required\">*<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ex. 082 258 3399\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n<\/div>\n<div class=\"bic-form-input bic-col-12 bic-col-md-6\">\n<label> Email <span class=\"required\">*<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-mail\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ex. ten@sbsc.com.vn\" value=\"\" type=\"email\" name=\"your-mail\" \/><\/span>\n<\/div>\n<div class=\"bic-form-input bic-col-12 bic-col-md-6\">\n<label>Type of support request <span class=\"required\">*<\/span> <\/label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required aw-form-select\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><option value=\"Open an account\">Open an account<\/option><option value=\"Investment consulting\">Investment consulting<\/option><option value=\"Update account holder information\">Update account holder information<\/option><option value=\"Add\/Change bank account\">Add\/Change bank account<\/option><option value=\"Other requirements...\">Other requirements...<\/option><\/select><\/span> <\/span>\n<\/div>\n<div class=\"bic-form-input bic-col-12 bic-col-md-12\">\n<label>Content of contact request<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-messenger\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Enter message content\" name=\"your-messenger\"><\/textarea><\/span>\n<\/div>\n<div class=\"bic-form-input bic-col-12 bic-col-md-6\">\n<div class=\"cf7-cf-turnstile\" style=\"margin-top: 0px; margin-bottom: -15px;\"> <div id=\"cf-turnstile-cf7-685506349\" class=\"cf-turnstile\" data-callback=\"turnstileCF7Callback\" data-sitekey=\"0x4AAAAAACBjkgLHjjbQGUme\" data-theme=\"light\" data-language=\"auto\" data-size=\"flexible\" data-retry=\"auto\" data-retry-interval=\"1000\" data-refresh-expired=\"auto\" data-action=\"contact-form-7\" data-appearance=\"always\"><\/div> <style>.wpcf7-submit { pointer-events: none; opacity: 0.5; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-cf7-685506349\"); e&&!e.innerHTML.trim()&&(turnstile.remove(\"#cf-turnstile-cf7-685506349\"), turnstile.render(\"#cf-turnstile-cf7-685506349\", {sitekey:\"0x4AAAAAACBjkgLHjjbQGUme\"})); }, 100); });<\/script> <br class=\"cf-turnstile-br cf-turnstile-br-cf7-685506349\"> <style>#cf-turnstile-cf7-685506349 { margin-left: -15px; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\",function(){document.querySelectorAll('.wpcf7-form').forEach(function(e){e.addEventListener('submit',function(){if(document.getElementById('cf-turnstile-cf7-685506349')){setTimeout(function(){turnstile.reset('#cf-turnstile-cf7-685506349');},1000)}})})});<\/script> <\/div>\n<\/div>\n<div class=\"bic-form-input bic-col-12 bic-col-md-6\">\n<button type=\"submit\" class=\"bic-button bic-button--primary wpcf7-submit\" aria-label=\"CTA\" target=\"_self\"><span>Contact us<\/span>\n<i class=\"bic-button__icon\"><svg viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" stroke=\"currentColor\" stroke-width=\"2\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"bics-i6dzq1\"><line x1=\"7\" y1=\"17\" x2=\"17\" y2=\"7\"><\/line><polyline points=\"7 7 17 7 17 17\"><\/polyline><\/svg><\/i>\n<\/button>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner d-none\" type=\"submit\" value=\"Send\" \/>\n<\/div>\n<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-support.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1711","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<title>Customer support - 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